We offer CX/UX and marketing research, UX/UI design for mobile apps, desktop programs and websites. Working together with your product teams we create efficient product and boost the team's performance. We assist in becoming more client-centric and data-driven.
We are highly-skilled professionals in the fields of research and product design, with work experience at major companies such as Alfa Bank, SBER, Kaspi, Yandex, Ozon, Avito, and Kazdream. Our expertise encompasses product creation for small, medium, and large businesses, complexly structured product for b2b/b2g companies, and entertaining b2c solutions. We have been in the IT industry for over 15 years, and many of us have technical and psychological degrees.
We employ scientific research methods such as CJM, JTBD, Kano, Personas, Competitor Analysis, Usability-testing, SUS/SUM, NPS, CSAT, AARRR, Fakedoor, and several others, to enhance the user and customer experience.
We'll consider the needs of your audience through the lens of business goals and strategy. We'll create an interactive prototype and a design system to maintain a consistent style and flexible scaling.
News and trends in product design and research in Kazakhstan over the past year. Growth cases were shared by Usabilitylab Kazakhstan, Mycar.kz, Kolesa.kz, Altel, Red_mad_robot Central Asia and Kaztour.
User experience is the main product of digital product developers. The success of a product depends on how well the user's task is addressed, as it affects whether the client will return to the product and recommend it to others or not.
We have already helped:
E-commerce, banks, telecoms, finance, tourism, public sector, insurance, real estate, and education.
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